Contact
One inbox for corrections, privacy requests and everything else. Here is what to send and when to expect a reply.
OpenRoad is run by a small editorial team, and one inbox reaches all of us. Whether you have found a mistake, want to send a privacy request or are writing about the site itself, this is the address to use.
Email us
What to include
- The full address of the page you are writing about, for example openroad.top/en/gear/<product>.
- What looks wrong or what you are asking for, in one or two sentences.
- For a correction, the source you are comparing against — the manufacturer's spec sheet, a manual, or a current retailer listing. Corrections with a source are much faster to verify and apply.
How quickly we reply
We are a small team working on the catalog alongside our own trips, and we aim to answer every message within two business days (Monday to Friday), and usually sooner. Correction requests that come with a source are normally reviewed and applied within the same week. Messages that arrive over a weekend or a public holiday may take a little longer.
Privacy and data requests
Requests to access, correct or delete personal data, and opt-out requests under the CCPA/CPRA, can be sent to the same address with "Privacy request" in the subject line. We reply to these within 30 days, as described in our Privacy Policy.
Manufacturers, retailers and press
You are welcome to send documentation, specification updates or product information, and we do read it. Be aware that sending us a product, a sample or a press release does not buy coverage, a score or a verdict — listings and ratings are editorial decisions and are never for sale. Advertising and affiliate enquiries also go to the address above.
One thing we cannot do: we are not able to give personal trip-planning, medical or emergency advice by email. If you are in danger or need help in the field, contact local emergency services.